“I wholeheartedly endorse Susan and cannot sing her praises enough. I’ve worked with her for more than a decade. Susan is an expert production manager who fully commits herself to each product, upholds a very high bar for quality, and skillfully navigates complex projects. Susan is also terrific in managing high-profile authors and she always forges strong relationships with them. I’ve relied on Susan’s services to support all of the biggest franchises in my portfolio. She’s a terrific asset for your publishing program—skillfully managing all production aspects from soup to nuts.”
—Kate Gagnon, former Director of Professional Publications, Houghton Mifflin Harcourt (formerly Executive Editor, Wiley)
“Thanks so much, Susan. Truly, the pleasure has been all mine. You’ve done everything with care, precision, speed, and responsiveness to my every communication. I’ve never had as good an experience as this with any of my ten books, and that’s saying something! I’m just delighted that the publisher chose to send my manuscript to you. With much gratitude, and all good wishes to you and yours.”
—Parker J. Palmer, author of On the Brink of Everything and best-selling author of Let Your Life Speak,The Active Life, Hidden Wholeness, and other titles
“As a production manager at John Wiley & Sons, I have worked with Susan for over two decades. There is no one I would trust with my projects more than Susan. She can provide any degree of involvement desired, from complete ‘turn-key’ project management to continual collaboration with an entire team. She can take your title from soup to nuts or perform any single task you may need. She meets aggressive schedules with a conscientious attention to quality. Her communication with the company, vendors, and authors is straightforward yet diplomatic. She can handle anything. Really.”
—Pamela Berkman, former Senior Production Manager, John Wiley & Sons/Jossey-Bass
“Susan shared our dedication to having a consistent, coherent product, and managed the production process in order to achieve that goal. With such a high volume of materials being shepherded through editing and review, that was no small feat! It was essential for us to have someone to manage workflows and collaborate with us to make sure the project was completed at the highest quality, and on time. Susan filled that role for us, skillfully keeping a finger on the pulse of all the minutiae as well as the big picture. We so appreciate all her work to make this happen!”
—Caitlin D’Amico, Business Analyst, PCG Education
“I’d like to share great news concerning the ranking of Supply Chain Forum: An International Journal. You are part of this success. Thank you for your contribution to the journal’s quality.”
—Claude Garrabos, Research and Publishing, Kedge Business School, France
“I also wanted to tell you that the copy editor is absolutely fantastic—not only is she spot on in making the usual kinds of editing corrections, she’s actually reading the manuscript and finding inconsistencies and organizational problems that we wouldn’t have spotted if we read the thing 100 times.”
—Richard Felder and Rebecca Brent, Award-winning STEM Educator Team
“It’s been so great to work with you on this project. You saved us in a few places, a few different times! Thanks again for your very hard work on these courses. It’s been truly wonderful to work with someone so willing to help in any way and so graceful under pressure.”
—Abigail Perrine, Development Director, Lumina Datamatics